Employment / Volunteer

Open internships, volunteer opportunities, regular full-time positions, and part-time positions.
Boston Lyric Opera is an equal opportunity employer.

Open Positions:

• Artistic Intern for Summer 2013
• Director of Marketing & Communications
• Marketing and Communications Manager

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Artistic Intern for Summer 2013

Boston Lyric Opera (BLO) is seeking applications for an intern in its Artistic department, starting immediately through early August, for various department projects. Intern will be supervised by the Artistic Coordinator and others, as appropriate.

The Ideal Candidate:

• A music, business, or arts administration major with an interest in learning about the internal operations of a leading Boston arts organization

Assignments will include:

• Research, file management
• Updating files and archives, maintaining databases
• Logistical support for rehearsals & performances: equipment transport & setup
• Assisting with Opera part preparation for summer events and 13-14 season

Unpaid internship; academic credit available as college/university requirements permit.
(2) Complimentary dress rehearsal passes for fall season production.

Requirements:

• Undergrad or grad student with music history, performance, or business course work preferred
• 10-15 hours/weekly on a variable schedule with some flexibility
• Computer literate with working knowledge of MS Office
• Excellent time management, organizational, and communication skills
• Ability to read music, with knowledge of classical and operatic repertoire

Send cover letter, résumé, references, and availability schedule by June 1st to Jennifer Feldman, Artistic Coordinator, Boston Lyric Opera, 11 Avenue de Lafayette, Boston, MA 02111, or fax to 617.542.4913, or email jfeldman@blo.org. NO PHONE INQUIRIES PLEASE.

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Director of Marketing & Communications

Now in its 36^th season, Boston Lyric Opera (BLO) is New England’s largest opera company, staging a total of 15 subscription series performances of three operas each season at the Citi Performing Arts Center^sm Shubert Theatre and a fourth production, called Opera Annex, staged in an alternative space outside the traditional opera theater, making opera more accessible and affordable to opera-shy audiences;  the Signature Series in partnership with the Museum of Fine Arts – Boston, designed to appeal to audiences across the economic spectrum; and an annual free Open House in the Shubert Theatre, with singers, chorus, musicians and crew welcoming the community backstage, further broadening opera’s appeal.  Other ongoing collaborations include the Boston Landmarks Orchestra and Boston Public Library on free concerts, lecture series, and performance previews.

BLO is seeking applications for a Director of Marketing & Communications to provide dynamic leadership and direction as the Company moves into a new phase of artistic growth.  S/he will manage all aspects of marketing and sales of the company including Marketing and Communications, Audience Services, Public Relations and Promotions, including a department of five employees.

The Director of Marketing & Communications develops marketing partnerships and collaborations to support organizational goals; oversees technology strategies and enhancements as they relate to customer service and external communications; participates in strategic policy development as a member of the senior management team (with artistic, production, community engagement, development and finance departments).

Responsibilities include but are not limited to:

• Marketing and Communications: Responsible for planning strategic marketing and promotions campaigns, including all aspects of media placement, implementation, tracking, and analysis.  Focus is on subscriber and single tickets sales and growth, building new audiences in accordance with strategic objectives, and developing partnerships.  Responsible for creative development, production, and distribution of all materials and communications.
• Audience Services: Responsible for subscription renewal and acquisition campaigns, single ticket sales, and enhancing customer relationships.  Projects and manages earned revenue including pricing, sales strategies, and fulfillment operations.  Acts as primary liaison to theatre management for all front-of-house operations.
• Public Relations and Promotions:  Responsible for existing and new media relationships.  Develops short term and long term strategies to position the organization, generate sales, and promote the artistic product. Responsible for overseeing all aspects of printed and electronic communications, including design, content, and delivery of printed and Web-based materials for artistic programs, institutional identity, and fundraising.

Qualifications

• At least 10 years experience in a senior marketing position or equivalent level in an organization with a $5 million or larger budget
• Significant experience in or knowledge of marketing and sales, public relations, printed and electronic communications, and high growth organizations
• Knowledge and hands-on experience with Web-based communications, including social media, and office applications.  Current Tessitura experience preferred
• Demonstrated leadership ability; team management and interpersonal skills; written and oral communication skills; analysis, resource and budget management; and strategic planning
• Personal/professional exposure to the arts, music, and opera in particular is strongly preferred

Compensation

Salary commensurate with experience. Excellent benefits. Boston Lyric Opera is an equal opportunity employer.

To Apply

Marketing and Communications Manager

Boston Lyric Opera seeks a talented marketing professional to join its administrative team as Marketing & Communications Manager. The Marketing & Communications Manager will report to and work closely with the Director of Marketing & Communications in the planning and implementation of long and short term marketing initiatives for the company.  He/she is responsible for contributing to the development and implementation of an integrated communications, public relations, and marketing plan that will increase institutional awareness and visibility for Boston Lyric Opera and  support earned and contributed revenue streams.

Responsibilities

       I. Marketing & Communications

• Work with Director to develop marketing strategies that promote and support tickets sales
• Manage content updates to the organization’s website
• Maintain email schedule and develop and deploy effective email communications
• Oversee student/post-grad/young professional subscription and engagement programs, coordinating all marketing efforts, scheduling and managing all aspects of each event
• Manage, monitor and develop BLO’s presence on social media platforms (including BLO’s blog, Twitter, Facebook, LinkedIn, YouTube) to increase viral awareness as well as to cultivate an online community of BLO patrons and supporters
• Manage the Playbill process by coordinating, editing, and routing the key components and liaising with Playbill publishers
• Oversee photography and video activities relating to press, marketing, and archives
• Serve as liaison to other opera companies to respond to requests for artists and production photographs and press reviews
• Identify and execute cross-promotional partnerships with area arts organizations and other companies to boost BLO visibility and ticket sales

II. Customer Service

• Act as a BLO customer service representative in the theatre during performances and dress rehearsals (nights and weekends as needed)

III. Technology

• Track analytics for company website and ad placements, providing concrete statistics of consumer traffic online. This includes website page views, effectiveness of social media campaigns, and online advertising
• Develop and manage Google AdWords campaign

IV. General Marketing Administration/Support           

• Work closely with Community Engagement and Development departments to integrate plans and maximize cross departmental opportunities

Qualifications:

• Bachelors degree in related field
• 3 years experience in nonprofit marketing
• Experience web editing and with social media strategy and implementation
• Experience with e-commerce, content management, and online ticketing preferred
• Ability to strategize, plan and prioritize and set timelines and metrics for success
• Excellent writing, organizational, proofreading and communication skills
• Skill with data and analysis
• Proficiency with MS Word, Excel and Power Point
• Successful experience in a collaborative team setting, managing multiple contributers

Salary commensurate with experience. Excellent benefits. Boston Lyric Opera is an equal opportunity employer.

Send resume and cover letter to Marketing Search, Boston Lyric Opera, 11 Avenue de Lafayette, Boston, MA  02111-1736, or fax to (617) 542-4913, or email kcdamaskos@blo.org. NO PHONE INQUIRIES PLEASE.

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Volunteer Opportunities:

Boston Lyric Opera offers a variety of volunteer opportunities throughout the year. Ongoing as well as project assistance is needed in numerous areas including office operations, education and community programs, marketing, development, and artistic/production departments plus special events and activities. Volunteers with daytime availability and computer skills are particularly in demand. If you’ve got time, we’ve got the job for you!

If you are interested in volunteering, please contact David Lucey at 617.542.4912, ext. 221 or dlucey@blo.org.