Frequently Asked Questions
The health and safety of our patrons, staff, artists, and community is our top priority.
Boston Lyric Opera will continue to be guided by federal, state, and public health advice and comply with all local government regulations when implementing health and safety protocols for our return to the theatre. To see what steps BLO is currently taking to keep audiences safe at our public programs, you may visit blo.org/streetstage or email boxoffice@blo.org for a copy of one of our COVID-19 Control Plans.
We will communicate details about health and safety protocols as we get closer to each production. BLO is committed to flexibility for any ticket holders who need to change or return their tickets for COVID-related reasons.
BLO performs in a variety of venues. This Season we will be performing in three different spaces: DCR Steriti Memorial Rink for Pagliacci and Giulio Cesare, Robert J. Orchard Stage at the Emerson Paramount Center for Fellow Travelers, and the Emerson Cutler Majestic Theater for Norma. For more information including details about the venue, directions and parking, and dining and entertainment options, please visit the individual show pages.
Running time and intermission varies for each opera. To learn more about what to expect and for the most up-to-date information, please visit the show page for the show or shows you are attending.
BLO offers several ways to learn more about the opera you’re about to see! You can read the show summary on the individual show pages, check out the Study Guide, read our blog, or check out our social media channels for photos, videos, and more.
At the performance, you can read articles and synopsis in your program or join us for our pre-performance talks and talkbacks:
- Pre-Performance Lectures
Arrive one hour early to explore the production’s history and how music and design interact to create dynamic performances, while hearing about performance highlights and unique BLO touches to watch for.
- Opera Annex Post-Show Talkbacks
Stick around after the show for our informal, half-hour panels that include cast and creative team members in an informal discussion. Listen to candid conversations about the performance process and what happened onstage that day or evening.
Welcome! There are no set rules of behavior for opera-going, but check out our first time at BLO page for some helpful tips to give you the best opera experience possible.
If you order before the performance, BLO will mail your tickets to you unless you request that they be held at Will Call. Look for Will Call before the start of the performance. Details on when Will Call opens will be emailed to you two days before the performance.
Not to fear! Visit Will Call prior to the show and our Audience Services team will reprint your tickets for free. If you have questions, call BLO Audience Services at 617-542-6772 or email boxoffice@blo.org.
Yes! If you must make an exchange contact our Audience Services team at 617-542-6772 or email boxoffice@blo.org to make arrangements. If you are a Duet, Trio, or Quartet Subscriber exchanges are free. If you are not a Subscriber there is a $10 fee. Did you know Quartet Subscribers also can exchange tickets for performances they miss? Contact Audience Services within 24 hours of the performance start time and for $10 your missed performance can be exchanged for a future show date.
We also offer an online large print programs on our website. Learn more about how we are working to meet the needs of each of our patrons at our Accessibility page.
Yes! Whether you have a wheelchair, a service animals or crutches we can find a seat that works for you. Be sure to contact Audience Services at 617-542-6772 or email boxoffice@blo.org before the show to make sure you have the best seat for you.
Learn more about how we are working to meet the needs of each of our patrons at our Accessibility page.
The BLO Volunteer program is currently on pause. Please check back in 2022 for future opportunities.